Client Relationship Management (CRM) systems are, for most successful companies, an invaluable tool for efficient day-to-day tasks. The BuzzPoint CRM system helps you to build a complete understanding about your clients/customer which in turn helps you to determine your objectives.
BuzzPoint CRM (full version) provides:
Organisation
- Dashboard (tasks, stats etc.)
- Calendar
- Contacts
- Email (Webmail)
- Email marketing management (Bulk email to customers etc.)
- Email statistics
Sales
- Campaign management
- Opportunities
- Leads
- Accounts
- Quotes
- Sales Orders
- Order Management
- Invoices
- Products
- Price Books
Support
- Trouble Tickets
- FAQ’s’
Reporting
- Email statistics
- Website statistics
- Sales staff statistics (See which of your sales staff is closing the most deals)
Administrator
- CMS (Content Management System – control the content on your website)
- User control
- User statistics (see how often and when your employees sign in and which actions they carry out)
- Group/Single-user task assignment
- Tax
- Currency settings
- Audit trails
BuzzPoint CRM is a comprehensive solution for your company, giving you and your colleagues complete control over sales, marketing and support management. The BuzzPoint CRM can be tailored to your needs. For example, if you only require e-commerce or tele-sales management, we can build your CRM to suit you. Giving you nothing more and nothing less than what you require. Of course, as your business grows, we can add in any additional components at any time.
